Recent Workshops

All workshops are interactive and experiential.

Identifying and Extending Your Communication Style

• To better understanding of your personal communication style.
• To identify how individual style can complement or conflict with other communication styles.
• To learn your personal strengths and contribution to your team
• To learn alternative communication strategies for managing various situations such as: conflict, feedback, planning handling details, etc.

A Practical Approach For Building Trust Within Organizations
The willingness to rely on another person or group of persons.

• What trust is, and is not
• Conditions of trust
• Steps in establishing trust:

Understanding and Resolving Workplace Conflicts
Conflict is a natural interaction between people who are dependent on each other but with incompatible goals, and each is interfering in attaining the other’s objective.

• Managing conflict is an essential process for every manager
• Misconceptions about conflict:
• The goal of conflict management
• Levels of Conflict - when is it a disagreement, and when is it conflict?
• Five Steps in the conflict management process
• Other conflict management processes

• To learn what it takes to be a peak performer in non-stop change
• To assess your own muscle of resilience and identify areas to strengthen<
• To determine actions you want to take to excel in times of change

• To learn what Emotional Intelligence, (EQ) is
• To assess your own and others’ EQ strengths and identify areas to develop
• Understanding Emotional Intelligence (EQ)
• Developing Emotional Intelligence
• Components of EQ
• Helping Your Staff to Develop Emotional Intelligence